Xerox Service Agreements
They provide us with toner and service if needed. Of course, for a 7232 work center, the toner isn`t $300 a month if we only run out of toner every few months or so. They never send anyone here because we never have problems. So, am I correct in assuming that if I`m able to find cheaper toner and I`m able to maintain the machine myself, I can just take away what they charge me? I`m just thinking about my options. That`s right, as long as your service contract is running. If this is not the case, cancellation fees may apply. So, instead of buying the toner every time it runs out, it is covered by the service contract. As well as all the repairs that the machine needs. You can rest assured that you have selected the best possible service to support your investment in Xerox technology. Increased productivity for your business.
Maximum availability and quick response mean your employees spend less time waiting and more time working. The $25 covers all the toner/service and we pay per print, which is about 1.9c per page that we are charged quarterly. So, am I correct in assuming that if I`m able to find cheaper toner and I`m able to maintain the machine myself, I can just take away what they charge me? I`m just thinking about my options. The most cost-effective way to get ongoing maintenance on your Xerox product. More cost-effective and risky than a time- and hardware-based service. Normally, the service contract should include both the service and consumables. For more information or to purchase these services, please call 1-800-821-2797 or contact your local Xerox office. Machine downtime as short as possible The FSMA service shortens machine downtime through a simple troubleshooting process. RSO Remote Service Offerings (RSO) helps customers resolve issues immediately without waiting for the CE visit The high-quality output FSMA service ensures output quality using genuine parts. With services ranging from equipment maintenance and repair to advanced technical support and network support services, Xerox is able to meet all your document technical support needs.
Avoid problems before they arise and resolve problems quickly with our advanced diagnostic technology, including our global knowledge sharing database – a powerful database of innovative solutions and advice that all our support and service staff can easily access. This article may sound a bit naïve, but I dig for my business and have a few questions. .